FlatWorld has implemented a security measure which locks an account for 1 hour after 10 unsuccessful login attempts in a row. If your account becomes locked, please wait 1 hour before making another attempt or resetting your password to avoid it being locked again. An account unlock link will also be sent to your account email inbox. Customer Service is unable to override the lock.

You can avoid having your account locked by requesting to reset your password at this point. The instructions for resetting a password can be found here.