General Troubleshooting

Quick fixes for issues you may be experiencing.

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5 articles in this collection
Written by Alastair Adam, Caleb, and Michael

Why is my account locked?

This article covers how your account can get locked.

Written by Michael
Updated over a week ago

Resetting your Password

This article covers how to reset your FlatWorld password.

Written by Alastair Adam
Updated over a week ago

Accessing homework using Safari

This article walks you through the fix for a known issue with cross-site tracking in Safari

Written by Caleb
Updated over a week ago

FlatWorld Troubleshooting

This article covers basic troubleshooting for purchasing, redemption, and homework assignment access.

Written by Michael
Updated over a week ago

Homework Error Reporting

This article covers how to report homework errors and the different reporting options.

Written by Alastair Adam
Updated over a week ago