General Troubleshooting

Quick fixes for issues you may be experiencing.

5 articles in this collection
Written by Alastair Adam, Caleb, and Michael

Why is my account locked?

This article covers how your account can get locked.

Written by Michael
Updated over a week ago

Resetting your Password

This article covers how to reset your FlatWorld password.

Written by Alastair Adam
Updated this week

Accessing homework using Safari

This article walks you through the fix for a known issue with cross-site tracking in Safari

Written by Caleb
Updated over a week ago

FlatWorld Troubleshooting

This article covers basic troubleshooting for purchasing, redemption, and homework assignment access.

Written by Michael
Updated over a week ago

Homework Error Reporting

This article covers how to report homework errors and the different reporting options.

Written by Alastair Adam
Updated over a week ago